Dealing With Humans: How Customer Service Can Save the World

March 18, 2025 8:30 AM - 10:00 AM (MDT)

Description

The Morning Brew: Grounds for Business Education and Connection
Proudly brought to you by Glenwood Springs Chamber and Alpine 

Dealing With Humans: How Customer Service Can Save the World

Tuesday, March 18 | 8:30-10 a.m.
Glenwood Springs Library | 815 Cooper Ave.

Presented by Don Chaney of Dealing With Humans

Human connection is dwindling, both personally and in business, leaving fewer spaces where people feel truly understood. Every interaction carries an unconscious hope for fulfillment. In business, it's not just about providing what customers want but recognizing and meeting their deeper need for genuine interaction, understanding, and empathy. Those who serve others can set the standard for how the world should treat each other—change starts with us.

Key Takeaways:

• Tools for dealing with guests, customers, and clients, in positive and negative situations
• A new respect and sense of appreciation for your role rostering and modeling positive human communication
• Learning to turn transactions, large and small, into meaningful human interactions, making your customers love doing business with you

Enjoy coffee provided by The Bluebird Café and small breakfast bites by Annie's Café as you learn and connect in a relaxed and engaging environment. 

Pricing: Free for Members | General Admission - $10